Welcome to our Digital Innovation Hub at Deaf Active, where creativity and technology converge to spark positive change.

Get ready to explore the incredible world of our IT Volunteer!

Please scroll down to learn more about the biography of our IT Volunteer and the services they bring to the Digital Innovation Hub at Deaf Active.

Please note: Our booking and ticket request systems for IT services are currently undergoing development. We appreciate your patience and understanding during this process. Thank you.

Nathan Cain: IT Volunteer

Hello! My name is Nathan, I’m a dedicated IT Volunteer with Stepping Stones Project from 14th August 2023 to 12th June 2024.

I’m currently studying BTEC Level 2 Technical Diploma in Digital Technology at Knowsley Community College.

In my role as an IT Volunteer, I take on my diverse responsibilities, including web and software administration, conducting computer skills courses, setting up IT equipment for events, providing basic technical support, hosting monthly tech workshops for staff training, creating BSL videography on tech terminology, and contributing to digital marketing efforts (e.g. creating event posters). My focus is on improving digital literacy and building the gap between technology and engagement.

Beyond technology, I have a background in British Sign Language and a passion for community involvement such as former Student Council President at Greenbank College and currently, Remote Ambassador at Just Like Us (LGBTQ+ young people’s charity). I bring a unique blend of technical expertise and a collaborative spirit to my volunteer work.

Thank you for visiting my Digital Innovation Hub page!

Digital Innovation Hub: Services


 Drop-in Tech Clinic

It’s an open setting where you can seek immediate assistance with your technology-related issues.

 Hardware Repair Clinic

It’s a dedicated service where you can receive specialised assistance for diagnosing and fixing issues related to the physical components of electronic devices, including computers, tablets and mobile phones.

Troubleshooting assistance

It’s a dedicated service providing expert guidance to diagnose and resolve your hardware, software or system issues.

 Software installation

Streamline your digital experience with our software installation service.

Virus/Malware Removal

Safeguard your digital space with our virus and malware removal service.

 Device configuration

Tailor your technology to your needs with our configuration service.

 Training & Education

Empower yourself with our training and education services.

 Data Backup & Recovery

Secure your valuable data with our backup and recovery service.

 Network support

Elevate your connectivity experience with our network support services.

 Email Setup & Support

Simplify your communication experience with our email setup and support service.

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