Software Installation Request Form

Welcome to our software installation request form! Please use this form to request the installation of software on your device. Whether you need essential business applications, academic tools, or specialised software, our IT Volunteer is here to assist you. Fill out the details below to help us understand your requirements and schedule the installation at a time that is convenient for you. Remember, the more information you can give us, the faster we can help you resolve these issues.

Your Full Name *

First

Last

Please enter your first and last name as you would like it to appear in our records.

Your Email Address *

Please enter your valid email address where our IT Volunteer can reach you.

Your Device? *

Please select the type of your device you're having an issues with.

Device Brand and Model? *

Located on the back or bottom of your device or within the user manual. Please provide the brand and model of your device.

Device Identifier or Serial Number? *

Please enter the unique identifier or serial number of your device to help us verify and manage the installation process.

Software Name *

Please enter the name of the software you require to be installed.

Software Version

Specify the version of the software, if known. If you are unsure, please skip to next question.

Licence Key *

If applicable, please provide the licence key. For security, do not enter confidential information; we will contact you to obtain it securely if needed.

Your software source? *

Select how the software will be provided.

Your urgency? *

High: If you need an emergency help with your device
Medium: If your issue is disruptive but not critical
Low: If your device issue is non-urgent that don't affect your ability

Consent *

I authorise an IT Volunteer to remotely access my device for the purpose of installing the required software.